Jess grew up in Harleysville, Pennsylvania and graduated from Souderton Area High School. She went on to attend Kutztown University, where she graduated in 2003 with a degree in Bachelor of Arts in Professional Writing. Jess owned and managed her own pet sitting business called PAWS Patrol, LLC from 2006 – 2014. She then decided to further her education and love of animals at Manor College where she graduated in 2013 with an AS in Veterinary Science. Jess joined the GVH team in 2015 as a veterinary technician. In addition to her education, Jess was also a volunteer for Stray Cat Blues, Inc. and helped to adopt out over 100 cats.

In her spare time, Jess enjoys cooking, gardening, and spending time with her husband Ron, and two boys, Dominic and Luca. She has a dog Penny, 3 cats: Mystery, Meatball and Milo, a turtle named Rocky and chickens.